PRIVACY POLICY

Maxim One respects your privacy and is committed to complying with the following privacy policy (the “Privacy Policy”). Please read the Privacy Policy carefully, as it describes what information we collect about you, our customers, prospective customers, and clients of our partners, independent partners, and licensees, as well as how we collect it, how we use it, with whom we may share it, and what choices you have regarding our use of your information.

This Privacy Policy applies to information collected through our websites that link to the Privacy Policy (the “Websites”), which include but are not limited to: www.maximoneapp.com, and www.portal.maximoneapp.com, any mobile applications associated with the Websites (the “Mobile Applications”), and all other online offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device, or other technology or any associated content, material, or functionality contained on the Websites or Mobile Applications (the “Services” and, together with the Websites and the Mobile Applications, collectively, the “System”). Our privacy practices with respect to personal information collected from or about you through other means, including offline, will be described in the privacy policies or notices you receive in connection with the products or services you obtain from us.

1.INTERPRETATION

Definitions

In these Terms of Use, the following definitions apply:

  • 1.1 “Maxim One” means, as applicable, Maxim One Inc. and all of its respective members, affiliates, subsidiaries, directors, officers, agents, and employees.

  • 1.2 “We,” “us,” or “our” refers to Maxim One.

  • 1.3 “Personal Information” means the information provided by you when opening an account with Maxim One, which may include your name, username, password, email address, phone number, mailing address, or any other demographic or identifying information. Personal Information is described further in paragraph 3.3.1, below.

  • 1.4 “You” and “your” refer to (a) you, the individual accessing the System, (b) any agent accessing the System on behalf of an individual or business entity, and (c) the business entity on whose behalf an individual or electronic agent is accessing the System.

  • 1.5 “Third Party Clients” means any individual or business entity who you represent as an agent and on who’s behalf you access the System and Services.

  • 1.6 “Third Party Client Personal Information” means the personal information of Third Party Clients. Third-Party Client Personal Information is described further in paragraph 3.3.1, below.

2. SCOPE OF PRIVACY POLICY

Services’ Terms of Use

This Privacy Policy is incorporated into and is a part of the terms of use of the System, which can be found at www.maximeoneapp.com (the “Terms of Use”). We encourage you to become familiar with the terms and conditions of both this Privacy Policy and the Terms of Use. By accessing and using the System, or any part thereof, you agree that you have read and understand this Privacy Policy, and that, in exchange for access to the System, you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy.

Changes to our Privacy Policy

We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the System. You should view this Privacy Policy often to stay informed of changes that may affect you. We expressly reserve the right to make any changes to this Privacy Policy at any time, without prior notice to you. Our electronically or otherwise properly stored copies of this Privacy Policy shall each be deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy.

Third Party Software

This Privacy Policy does not apply to information about you collected (i) by third party services, applications, or websites, or advertisements associated with, linked to, or otherwise accessible from the Services (including by a third party payment processor); or (ii) by third party individuals, financial institutions or financial advisors or companies with which you conduct transactions or communications facilitated through use of the Services (“Third Party Transactions”). The information collected and received by such third parties is subject to their privacy policies and under no circumstance is Maxim One liable for the third party’s compliance therewith. You should review the privacy policies of third parties with whom you conduct or engage in Third Party Transactions.

Linked Websites

For your convenience, some hyperlinks may be posted on the System that link to other websites or web-based applications (the “Linked Websites”). Some Linked Websites are not under our control, such as facebook.com, twitter.com, and linkedin.com. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of any Linked Websites or of any companies that we do not own or control. Linked Websites may collect additional information to that which we collect on the System. Except for Linked Websites owned or operated by us, we cannot be responsible for the privacy practices of any such Linked Websites, nor do we endorse any of these Linked Websites, the services or products described or offered on such Linked Websites, or any of the content contained on the Linked Websites. We encourage you to seek out and read the privacy policy of each website that you visit. In addition, should you happen to initiate a transaction on a Linked Website, even if you reached that Linked Website through the System, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of the applicable Linked Website. You should read each Linked Website’s privacy policies to understand how Personal Information that is collected about you is used and protected.

 

3. HOW WE HANDLE PERSONAL INFORMATION

Types of Information We Collect

  • 3.1 As described in detail below, we may collect certain identifying information from or about you or your Third Party Clients in connection with your use of, or your submissions to, the System (collectively, the “Collected Information”).

  • 3.2 We collect information when you give it to us (such as by opening an account) when you give us permission to obtain it (such as when you give us permission to access financial information that contains your Personal Information or Third-Party Client Personal Information), or when we obtain it from other sources (such as from business partners or third parties that makes our services available to you or from commercially available third-party sources including credit reporting agencies). We may combine information we receive from commercially available third-party sources with the Personal Information, Third Party Personal Information, and any other information we have collected about you pursuant to this Privacy Policy. We also collect technical information when you use our products and services.

  • 3.3 Collected Information includes (i) Personal Information and Third Party Personal Information and (ii) information about how you interact with our system, each as described below:

    • 3.3.1 We may collect information that can be used to identify you (“Personal Information”) or your Third Party Clients (“Third Party Client Information”). Personal information that we collect depends on the product or service you have with us or access through us, and may include, without limitation: name, email address, mobile phone number, date of birth, contact information, account holdings and activity, financial account information, financial goals, asset and income information and biometric information.

    • 3.3.2 We also collect information regarding how you interact with the System, which information may include pages you view, links you click or hover over, selections you make on the Websites, your web browser’s HTTP referrer header, features you use, preferences you set, your web browser type and version, the operating System type and version of the device you are using to access the System, the Internet protocol (IP) address of the device you are using to access the System (or any portion thereof), general physical location, Internet service provider, in addition to any other information collected as further described in this Privacy Policy.

How We Use Collected Information

3.4 Maxim One may use the information we collect for various purposes as permitted by applicable law, including, without limitation, to (i) provide the products, Services and System to you; (ii) personalize your experience; (iii) improve the System; (iv) improve our customer service; (v) process transactions; (vi) administer a contest, promotion, survey, or other System feature; (vii) send periodic emails; (viii) notify you about our products and services that may be of interest to you; (ix) improve our products and services, and (x) notify you about changes to Site Policies. We may also use the information we collect as otherwise disclosed to you at the point of collection or for any other purposes with your consent.

3.5 On the System, you may wish to participate in online polls, surveys, contests, sweepstakes, and other promotions that we may offer from time to time. Participation in these polls, surveys, contests, sweepstakes, and promotions is completely voluntary; you have a choice about whether or not to disclose information required to enter. Information requested may include Personal Information or Third Party Client Personal Information such as name, address, date of birth, phone number, mobile phone number, e-mail address, username, and/or similar information. In addition, as noted above, we may share this information with our affiliates, and other organizations or entities. In connection with any online polls, surveys, contests, sweepstakes, and other promotions that we may offer from time to time via the System, we use the information you provide to administer the polls, surveys, contests, sweepstakes, and other promotions. Subject to applicable contractual or legal restrictions, we also may use the information to communicate with you, or the other people you select, about our services or our marketing partners may use such information to communicate with you about the online polls, surveys, contests, sweepstakes, or other promotions or their products and services.

How We Share Collected Information

3.6  We may share Collected Information with your consent. We may also share your information with any of our affiliates or subsidiaries as permitted by law, including for business purposes such as providing the System to you, processing your transaction, managing your account(s), offering our products and services to you, obtaining information about your transactions and experience or for any other purpose described in this Privacy Policy or the Terms of Use, or any other lawful purposes. Maxim One also works with a number of non-affiliated companies that help service your account or assist us with providing the System and Services to you. Maxim One may share pertinent information about you with these companies as permitted by applicable law. All such sharing of information with third parties will be subject to obligations of confidentiality between Maxim One and the third party.

3.7 Maxim One reserves the right to disclose your Personal Information or Third Party Client Personal Information without your knowledge or consent in certain circumstances. Such disclosure may be done when Maxim One, in its sole discretion, deems it necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use. We may use and disclose Collected Information to establish or exercise our legal rights, to enforce the Terms of Use, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.

3.8 We do not sell, rent, or lease our user lists or the identity of individual users to third parties without your consent. However, we may use and disclose certain aggregated, deidentified information to our affiliates, subsidiaries, business partners, third-party service providers, or other recipients, as permitted by law for certain purposes including, without limitation, advertising, informational, comparison, research, general service, or product improvement. Such information may also be shared with Maxim One customers, including the company through which our service is made available to you. However, such information shall not be personally identifiable to any user.

3.9  In order to provide you with the System and Services, Maxim One allows you to give other users of the System and Services (i) limited access to your Personal Information or Third Party Personal Information, or (ii) the right to disclose your Personal Information or Third Party Information to us. By using the System and Services, you agree that, with respect to Third Party Personal Information or the Personal Information of other users, you have obtained all necessary consents and rights to collect, use, and disclose that Third Party Personal Information as may be applicable in the circumstances, and you further agree that the indemnity you give to us in the Terms of Use applies to any non-compliance by you with respect to the foregoing. Maxim One is not responsible for the confidentiality of any Personal Information or Third Party Personal Information that you give to other users of the System and Services.

3.10  You may submit a written request to obtain the following from Maxim One:

  • 3.10.1 Your Personal Information or your Third-Party Client Personal Information that is under the custody or control of Maxim One.

  • 3.10.2 Information about the purpose or purposes for which your Personal Information or your Third-Party Client Personal Information that is under the custody or control of Maxim One has been or is being used.

  • 3.10.3 Names of the persons to whom your Personal Information or your Third-Party Client Personal Information has been or is being disclosed, and the circumstances surrounding this disclosure.

3.11 Each such request will be responded to as accurately and completely as reasonably possible. Your ability to view your Personal Information or your Third-Party Client Personal Information under the custody or control of Maxim One is not absolute. Maxim One shall not disclose Personal Information or Third Party Client Personal Information where doing so would likely reveal Personal Information about a third party or where Maxim One chooses not to disclose Personal Information or Third Party Client Personal Information, including where disclosure would reveal confidential business information or trade secrets.

3.12 You may submit a written request to correct errors or omissions in your Personal Information or your Third-Party Client Personal Information. If you successfully demonstrate an inaccuracy or incompleteness, Maxim One will amend the inaccuracy or incompleteness as required and, if reasonable to do so, send correction notifications to any persons to whom the incorrect information was disclosed.

How We Protect Collected Information

Maxim One takes commercially reasonable measures that comply with federal and provincial laws to secure and protect information transmitted via or stored on the System. These measures include computer safeguards and secured files and buildings. Nevertheless, no security system is impenetrable. We cannot guarantee that information that users of the System may happen to transmit or otherwise supply will be totally secure. You agree to immediately notify us of any breach of System’s security, this Privacy Policy, or the Terms of Use of which you become aware.

4. ELECTRONIC AND INTERNET TECHNOLOGIES

Cookies and Usage Reports

4.1  We may use technologies such as cookies, beacons, tags and scripts on our System. By placing a small file known as a “cookie” on your computer (or other device), Maxim One and its partners, affiliates, or third party providers may passively gather information about your use of the System for several reasons, including, but not limited to, the following: statistics collection and analysis, System optimization, analytics (as described below), market research, and maintenance of user login information. For example, cookies on the Websites may track “macro” information, such as the number of independent visits made to the Websites each day, or “micro” information, such as individual users’ IP addresses, downloads, and related traffic history (some of this information may be collected by web beacons, see below). The information that we and our third party service providers track with cookies may include, but is not necessarily limited to, the type of browser (such as Google Chrome, Microsoft Edge or Internet Explorer) and Internet-connected device being used to access the System, your Internet protocol (“IP”) address, your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing prior to visiting the System), how you were directed to the System, which specific pages you access on the System, how long you view each page, the time and date you access our System, and the total number of visitors to the System and any portions thereof. We may also use your IP address to determine the general physical location of your computer or device and understand from what geographic locations our System visitors come and to tailor our services to meet our visitors’ needs (e.g., if a visitor is from Alberta, we may use geolocation information to ensure our Alberta team responds to such visitor).

4.2  Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities, or cause some features of the System to function improperly or more slowly.

4.3  The Websites use certain web analytics services provided by third parties in order to better understand your use of our Websites (or other portions of the System) and how we can improve the System. Such analytics providers may collect information such as how often users visit the System, what pages they visit when they do so, and what other websites they used prior to coming to the System. We do not combine the information collected through the use of such analytics services with your Personal Information. Such third party analytics providers may utilize the data collected to track and examine use of the System, to prepare reports on its activities and share them with us.

4.4 As part of our suite of analytics, we also utilize web analysis services provided by Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google utilizes the data collected to track and examine the use of the System, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the System to contextualize and personalize the ads of its own advertising network. To more fully understand how Google may use the data it collects on the System, please review “How Google uses data when you use our partners’ sites or apps”, (located here or any successor URL).

4.5  Some of the areas of the System may also contain electronic images known as web beacons (sometimes known as clear gifs) that allow Maxim One, and its third party providers or affiliates, to count and track users who have visited certain portions of the System and other similar traffic history. Web beacons collect only limited information, including a cookie number, time, and date of a page view, and a description of the page on which the Web beacon resides. Web beacons do not collect any of your Personal Information or Third Party Client Personal Information.

“Do Not Track” Disclosures

4.6  Maxim One adheres to the standards set out in this Privacy Policy and does not monitor or follow any “Do Not Track” browser requests.

5. GENERAL

Change in Control and Other Organizational Changes

As Maxim One grows and develops its business, it is possible that its corporate structure or organization might change or that it might merge or otherwise combine with, or that it or portions of its business might be acquired by, another company. If Maxim One experiences a Change In Control (as defined below), then we may amend our privacy and information usage practices described in this Privacy Policy. Additionally, you should expect that Collected Information (including your Personal Information or Third Party Client Personal Information) would be one of the assets that will be transferred to the legal entity that succeeds our operation and ownership of the System. The privacy practices of the succeeding legal entity will then govern the Collected Information so transferred. However, if applicable law prohibits the succeeding legal entity’s privacy policy from governing your Personal Information, then this Privacy Policy shall continue to govern. For purposes of this Privacy Policy, “Change In Control” means INTERPRETATION

Definitions any of the following events: (i) a reorganization, merger, consolidation, acquisition, or other restructuring involving all or substantially all of our voting securities and/or assets, by operation of law or otherwise; (ii) a general assignment for the benefit of creditors; (iii) appointment of a receiver for our business or assets; or (iv) our sale or liquidation, voluntarily or otherwise.

Children

The System is not intended for use or view by children under 13 years of age. We will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using the System. Furthermore, we may restrict entries to any contests, sweepstakes, or promotions to entrants who are at least 18 years of age.

Location of Servers and Central Database

Please be aware that your information may be transferred to, stored, or processed outside of your country. We take steps to protect your privacy regardless of where are services are located, where our central database is operated, or from which country you are accessing our Services. By using the System, you understand and consent that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Unsubscribe from Communications

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or would like to update or change your personal information or preferences, please follow the instructions below. However, we may send you service-related announcements, announcements about changes in policies, and transactional e-mail such as confirmations and receipts, from time to time through the general operation of the System or by e-mail. If you do not want to receive any e-mail from us in the future, click the “unsubscribe” reference in any e-mail we send you.

Contact Us

If you wish to review the contact information we have on file for you, correct your contact information, provide a change of address, or inform us how you wish your contact information to be used, or if you have any questions, comments or suggestions about the System, our Services, Maxim One please contact us by mail, telephone, or e-mail, as follows:

omaurice@maximmanagement.ca
+1 403.593.8144

107 Tartan Circle West
Lethbridge, Alberta
T1J 4Z3

If you correspond with Maxim One through the System or via email, the Collected Information may include the content of, andi metadata regarding, any correspondence you may have with us. We may share your messages with those within our organization who are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns.

Acknowledgement

BY ACCESSING OR USING THE SYSTEM, OR ANY PORTION THEREOF, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY POLICY, AND TO THE USES AND DISCLOSURES OF COLLECTED INFORMATION ABOUT YOU, THAT ARE DESCRIBED IN THIS PRIVACY POLICY AND YOU AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED ABOVE.

This Privacy Policy was last updated on Feb 15th, 2023. Please check back periodically for updates and changes.